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HUD to Host Listening Session Series Through Nov. 10th

In order to help the Department of Housing and Urban Development (HUD) better understand how your experiences and expectations as a customer have changed during the COVID-19 pandemic, the agency has announced 10 Customer Experience Listening Sessions to be held from Nov. 2nd until Nov. 10th.

During the live sessions, customers will be invited to provide feedback to a series of questions posed by HUD facilitators through an interactive visualization tool that will aggregate responses live. All responses will be anonymous and non-attributable.

The 10 sessions will be held at the following times:

Number

Date

Time

1

Nov. 2nd

11 a.m. to 12:30 p.m.

2

Nov. 2nd

2 to 3:30 p.m.

3

Nov. 3rd

11 a.m. to 12:30 p.m.

4

Nov. 3rd

2 to 3:30 p.m.

5

Nov. 4th

11 a.m. to 12:30 p.m.

6

Nov. 4th

2 to 3:30 p.m.

7

Nov. 9th

11 a.m. to 12:30 p.m.

8

Nov. 9th

2 to 3:30 p.m.

9

Nov. 10th

11 a.m. to 12:30 p.m. (Spanish Offering)

10

Nov. 10th

2 to 3:30 p.m. (Spanish Offering)

Stakeholders can register for one 1.5-hour session each here. Each session is capped at 300 participants. For more information, please view LeadingAge National's event notice here.

Contact: Annalyse Komoroske Denio, akomoroskedenio@leadingageny.org, 518-867-8835