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Our Consultants


ProCare has a proven track record of expertise in assisting facilities with assessing potential problem areas, developing system-based solutions and monitoring outcomes over time to assure compliance.

Our Consultants


Our consultants have successfully completed hundreds of projects, including mock surveys, post survey response, MDS training, nursing rehabilitation, DNS mentoring, documentation education, and orientation for social work.

Our Consultants


Our consultants have worked directly in the long term care profession as nursing home administrators, directors of nursing, social work, staff development, quality assurance and as MDS coordinators.

Our Consultants


Taking a proactive approach ensures top-quality health care and makes good business sense. Schedule your Mock Survey today.

Our Consultants

Annual Conference & Exposition
2014 Annual Conference & Exposition

Registration is now open!

The 2014 Annual Conference will explore how individuals

in concert with shifting perspectives, norms and technologies

are [Re]Defining Age in America and recognize LeadingAge NY

member at the forefront of this sea of change.

Our Consultants

Health Information Management

Our ProCare Consultant offers expertise in HIM policies and procedures, work flow efficiency, personnel and medical files, CHRC, guidance regarding retention and archiving of records as well as assistance with transition from paper to electronic medical records. Additionally, the consultant can provide your staff with education regarding legal documentation, Medicare documentation, HIPAA, MOLST and MDS scheduling and uploading.

Our Consultants

Antipsychotic Reduction and Behavioral Management

CMS has announced a major initiative to improve behavioral health management, reduce unnecessary antipsychotic drug use and promote resident-centered care programs. CMS hopes to reduce antipsychotic drug use significantly from current levels for all residents and in particular for residents with dementia. 

Our Consultants

Are Life Safety, Environmental, Infection Control, Kitchen Sanitation and Food Handling Issues Overwhelming You?

Our consultant has over 25 years as a Principal Sanitarian for DOH. Life Safety deficiencies are on the rise and corrections may be costly. Let our consultant identify your issues before the surveyor does and guide you in finding solutions that are resident focused and cost effective.

Our Consultants

Who's Getting You Ready for Your Next Survey?

Let the experts from ProCare review your operation before the surveyors arrive.

Our Consultants

Root Cause Analysis

Sometimes things can go wrong; an elopement, a serious medication error, a quality of care issue. When these events happen, the DOH looks at what procedures and policies are in place to investigate accidents and incidents. How does the facility engage in meaningful root cause analysis. Has the required investigation of the incident taken place that includes evidence of gathering and staff interviews? Facilities have been cited at the Immediate Jeopardy level and have been subject to fines and bans on admissions. Unfortunately, all too often, the deficits found are policies and procedures, staff education, or quality assurance activities that have failed to identify or correct vulnerabilities or effectively manage risk.

Our Consultants

MDS 3.0

Gain more insight into your MDS activity, reduce errors and maximize reimbursement by having our consultants evaluate your processes, identify issues, and educate your staff. Our consultants perform a variety of services as part of the review.  

Our Consultants

ProCare Offers ECP Consulting to Address Top-Ranked Deficiencies

ProCare now provides consultation services and training for Exceptional Care Planning (ECP), an interdisciplinary, person-centered approach to care planning that utilizes evidence-based Standards of Care (SOC) to addresses deficiencies ranked within the top five.

Our Consultants

Will you be ready when your MDS audit comes?

The Office of the Medicaid Inspector General (OMIG) is currently auditing nursing home Medicaid case-mix based on accuracy of MDS assessments and thoroughness of documentation.  While the initial audits focus on those nursing homes that increased their case-mix index by more than 5% in the January 2012 roster submission, OMIG intends to audit every nursing home in the state within two years. 

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