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DOH Issues Advisory on Listeria Associated with Soft Serve Ice Cream in Long Term Care Facilities

On Aug. 17, 2023, the Department of Health (DOH) issued an advisory alerting hospitals, long term care facilities, and local health departments to a Listeria outbreak linked to kosher soft serve ice cream. According to the advisory, the Centers for Disease Control and Prevention (CDC) is investigating the outbreak and advising long term care facilities, hospitals, and other institutions to not serve any flavors of “Soft Serve On The Go” ice cream cups. One sick person in this outbreak was served this ice cream cup while residing in a long term care facility.

Listeria was found in a “Soft Serve On The Go” ice cream cup collected from another sick person’s freezer, and laboratory scientists are working to determine if it is the outbreak strain of Listeria.

On Aug. 9, 2023, Real Kosher Ice Cream recalled all flavors of their “Soft Serve On The Go” ice cream cups. Recalled ice cream cups were distributed nationwide to multiple long term care facilities.

More information on this investigation and the recall can be found here and here.

Contact: Carrie Mosley, cmosley@leadingageny.org, 518-867-8383 ext. 147