Compassionate Care Policies
The following policies, provided by LeadingAge NY members, are sample compassionate care policies. Members are advised that these policies have not been endorsed or approved by the New York State Department of Health (DOH) or by the Centers for Medicare and Medicaid Services (CMS). While we believe they represent sound approaches to compassionate care visitation, there is no guarantee that they will pass muster with surveyors. The CMS guidance on visitation provides useful examples of compassionate care; however, DOH’s position on the scope of permissible compassionate care visitation is not clear. As COVID-related visitation requirements and restrictions are frequently changing, we recommend that members constantly check the LeadingAge NY website for updates. Before adopting any policy in your facility, please review and revise it to address your specific situation and circumstances.