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DOH Asks for Provider Input on 2017 LHCSA Statistical Report and Registration Process

The Department of Health (DOH) is seeking input on its recently executed Licensed Home Care Services Agency (LHCSA) Statistical Report and registration process required of traditional LHCSAs and LHCSAs affiliated with Assisted Living Programs (ALPs). As many know, this requirement was introduced this summer and carried out with a deadline of Nov. 16, 2018.

The Department would like to understand how they can improve upon the process. They welcome comments from LHCSAs or ALP-affiliated LHCSAs regarding the overall process, its technical aspects, DOH’s communication efforts regarding the requirement, timing, report questions, or other aspects.

Recommendations/feedback mentioned thus far include the following:

  • ALP LHCSA process is cumbersome with dual forms. Needs improvement.
  • FAQ document should be reissued with revisions noted so people know what is new and old.
  • DOH’s regular reminders of deadline were helpful.
  • Webex was helpful – but members did not refer back to it.
  • It would help to have more written instructions with examples provided.

Please feel free to comment on the process via email to hcstatrpts@health.ny.gov, or submit your comments to me at meverett@leadingageny.org, and I can submit them for you.

DOH has roughly 1,300 of the 1,500 LHCSAs registered. They are reaching out to all unregistered LHCSAs to determine their status. If you have not yet registered your LHCSA, please do so, as penalties for unregistered LHCSAs started incurring on Nov. 17th.

For background on the requirement, please click here.

Contact: Meg Carr Everett, meverett@leadingageny.org, 518-867-8871