Hospice Provider Preview Reports Now Available

Hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey provider preview reports have been updated and are now available. These two separate reports are available in providers’ Certification and Survey Provider Enhanced Reports (CASPER) non-validation reports folder. Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 1, 2017 to Quarter 4, 2017 and their facility-level CAHPS® survey results from Quarter 1, 2016 to Quarter 4, 2017.

Providers have 30 days to review their HIS and CAHPS® results (Sept. 5, 2018 through Oct. 5, 2018).

The update includes one additional process measure for hospices:

• Hospice and Palliative Care Composite Process Measure – Comprehensive Assessment at Admission (NQF #3235) Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPS® Survey data, a provider may request Centers for Medicare and Medicaid Services (CMS) review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.

For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Reports Access Instructions.

Contact: Meg Carr Everett, meverett@leadingageny.org, 518-867-8871