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EVV Program Updated to Require Minimum Training Requirements

Home care agencies and fiscal intermediaries now required to carry out Electronic Visit Verification (EVV) pursuant to the federal 21st Century Cures Act must now ensure that agency staff and caregivers submitting EVV data complete minimum training requirements under the program. The EVV Program Guidelines and Requirements have been updated to require staff and caregiver training by Aug. 1, 2021. Members may recall that the EVV program requires personal care aides to electronically (or manually, when necessary) report their date and time of visit, the location of the visit, the person who received the services, the person who provided the services, and the services provided starting Jan. 1, 2021. Home health aides will be required to comply with the EVV requirements starting Jan. 1, 2023.

Training requirements are provided in the Guidelines and indicate subjects to cover in training programs as well as reporting and documentation requirements regarding training, documentation attesting to members' understanding of the EVV requirement in the member service plan, and attestation of training. The trainings may be delivered in any format, including instructor-led, webinar, and self-service online training, and must be provided to all users of the system prior to any user submitting EVV data. Training must also include annual refresher courses and training when any changes to an EVV program occur.

Member agencies should review the new requirements here.

Contact: Meg Everett, meverett@leadingageny.org, 518-929-9342