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Diversity, Equity, and Inclusion in Long Term Care Webinar Series

Diversity, Equity, and Inclusion in Long Term Care Webinar Series


FREE Webinar Series
Feb. 26, March 25, April 22, May 13, 2021 
10 - 11 a.m. 


Generously funded by a grant from


SPEAKER: Christopher Ridenhour, Nationally Traveled Speaker, Healthcare Management Professional, Accountability Coach, Expert Team Energizer, Certified Staff Whisperer, Czar of Leadership Retreats, Shenanigans Enthusiast, Mom’s Favorite! LeadingAge 2015 Facilitator of the Year.


What You Need to Participate

  • A desktop or laptop computer with high-speed internet access and speakers and microphone. (Dial-in information will not be available for this program.)
  • We recommend using Google Chrome for your internet browser.
  • Please download Zoom if it is not already installed on your computer. If you would like to familiarize yourself with the logistics of attending a Zoom webinar, please visit the Zoom Help Center.
  • Adhere to the Virtual Program Code of Conduct.
  • Register separately for each webinar you wish to attend (links below).

Friday, February 26, 10 - 11 a.m.

“We’re All Good People, But...”: Human Beings and Their Basics of Operation
The quality of resident care rests solely on our success at synergizing hundreds of differing personalities, attitudes, beliefs, and individual cultures. We need to identify the psychological phenomena that often prevents individuals from accepting and honoring “difference” in positive and productive ways. Workplace cultures defined by mutual respect and appreciation for ALL is not only possible, its necessary for our survival. This session identifies and finds a solution for the detrimental psychological conditions that challenge our organization’s ability to embrace diversity, equity, and inclusion.


Thursday, March 25, 10 - 11 a.m.

Observations and Honest Advice from Your Black Friend Christopher
Not one of us comes to the planet harboring bigotry, racism, or any other “ism” for that matter. So where did it come from and what makes it so prevalent? How do we gain the courage to identify our demons, reprogram ourselves, and gain the skills to change unjust situations around us? With this session comes the opportunity to establish new beliefs leading to a new reality. To effect any necessary change, we need to be better leaders, caregivers, role models, and human beings. As an honest friend, I want you to feel supported and coached as the harder truths about inequity are explored.


Thursday, April 22, 10 - 11 a.m.

Living the Website Life!
Our websites portray an ideal world where the sun never sets, and everyone is happy. We feature pictures of staff eager to deliver world class customer care. But do ALL our team members feel fully included and valued by the organization, no matter race, class, or any other aspect of difference? What role can you play to not just teach, coach, and demonstrate a commitment to equity, but to operationalize the “culturally competence” of all leadership? Imagine the levels of success and fulfillment your residents, patients, and their families would experience if every team member felt honored, safe, and indispensable!


Thursday, May 13, 10 - 11 a.m.

Ask, and You Shall Receive!
In this town hall style open forum your questions relating to any aspect of diversity, equity, and inclusion, professional or otherwise, will be honored and answered. You will be offered multiple strategies for increasing the level of accountability in creating a culture of true belonging within the executive team and all other departments. We will explore the action steps toward becoming activated allies. Together we will also create a plan designed to encourage commitment from all team members to model the organization’s mission, vision, and values in specific and measurable ways.

Register Now


Attending the Webinar Series

You will be sent a unique connection link to join each session in the webinar series. The email will come directly from Zoom at no-reply@zoom.us (the sender name will show as LeadingAge New York/FLTC Education). Please add this address to your safe sender list to ensure that you receive this information, and be sure to check your spam folder. The email will be re-sent 1 day, and again 1 hour prior to the start of each day's programming. Emails will be sent to the address used for registration and cannot be shared as they are unique to each registrant. 

Continuing Education Credit

ACF/Assisted Living Professionals: This program offers up to 4 hours of continuing education credit for adult care facility and assisted living professionals. Credit is awarded upon request via credit form and verification of the hours attended. Credit reports will be available on our website approximately 30 days following the program.

Licensed Nursing Home Administrators: This program is sponsored by the Foundation for Long Term Care (FLTC). The FLTC is a certified sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). This program has been submitted for 4 CEUs for nursing home administrators under its sponsor agreement with NAB/National Continuing Education Review Service (NCERS). State licensure boards, however, have final authority on the acceptance of individual courses. Credit is awarded upon request via credit form and verification of the hours attended. Attendance is reported directly to NAB within 30 days of the program. Certificates will be available via your NAB CE Registry.