DOH Reminds MLTC Plans and Social Adult Day Care Programs About Program Closure and Relocation Requirements

(Sept. 23, 2025) The NYS Department of Health (DOH) provided the following reminders to Managed Long Term Care (MLTC) plans related to responsibilities when a contracted Social Adult Day Care (SADC) program moves or closes, either permanently or temporarily:

Note: Please refer to previously issued guidance on MLTC Plan SADC Contracting Oversight Roles and Responsibilities for full details on the following: 

Temporary Closure of SADC 

If a SADC is temporarily closing for any reason, the MLTC plan is responsible for ensuring the SADC has a procedure in place to notify the MLTC plan, and that members attending that SADC are assisted with any needs in the interim. If needed, MLTC plans must outreach to educate and transfer members to another HCBS-compliant SADC. 

Permanent Closure of SADC 

If a SADC is permanently closing, the MLTC plan is responsible for ensuring the SADC has a procedure in place to notify the MLTC plan in ample time (within 60 days) for the MLTC plan to ensure members' services are not disrupted and to perform the transfer PCP process with another HCBS-compliant SADC.

Relocation of SADC 

When a SADC site relocates to a new address or a new location within an existing building, it is considered a new SADC at the new location and permanent closure of the SADC at the original location. 

The MLTC plan must conduct all required steps for the new location, which includes conducting the initial visit prior to contracting with the new location AND all required steps for the original location. 

Any questions can be directed to HCBSSADCSiteAssessments@health.ny.gov.

Contact: Meg Everett, meverett@leadingageny.org