Board Education Consulting Services
Nursing facility administrators are coming under increasing scrutiny and pressure with respect to annual Department of Health surveys, and Boards of Directors find themselves with questions in dire need of answering. Such questions we have heard include “Why is it that this facility was deficiency free for three years in a row and now has nine?” or “This is not a bad facility, in fact it’s a good one. How can it be that we were cited with eleven deficiencies?” LeadingAge NY ProCare consultants are prepared to answer these questions for facility boards.
We have experience in providing a formal presentation to the Board of Directors which includes the history of the surveillance process, most recent changes and trends, and strategies for dealing with survey deficiencies. These presentations have been well-received by boards and administrators alike, and include handouts for ongoing reference.