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Medicaid Managed Care Minimum Wage Reconciliation Survey Activated

Managed care plans, including Managed Long Term Care (MLTC) plans, have until Dec. 6th to complete their 2020-21 Minimum Wage Reconciliation Cost Report (MWRCR). The report is on the Health Care Reform Act (HCRA) pool platform at www.hcrapools.org, not the one used for standard cost reports. The reported information will be used to calculate the final minimum wage reconciliation for the final State Fiscal Year (SFY) 2020-21 rates. Department of Health (DOH) information on accessing the report and creating new accounts is provided below.

To access the SFY 2020-21 MWRCR:

  1. Navigate to www.hcrapools.org.
  2. Select “Managed Care Organizations” from the option menu on the left side.
  3. Select “Log In To MCO Dashboard” from the option menu on the left side.
  4. If you are having trouble logging in, select “User ID and Password Options” from the option menu on the left side.

CEOs and CFOs should already have accounts created. Any new CEO or CFO who has not yet established an account on the New York State Office of Pool Administration (OPA) site will need to do so to be able to certify the report. If you have not yet created an account with OPA, please follow the steps below.

To create an account:

  1. Navigate to the OPA home page located at www.hcrapools.org.
  2. Select the "Managed Care Organizations" menu option on the left side.
  3. You are now on the MCO home page. You will see all of the options available to the MCOs. Select "Create an MCO Account" to create a new account.
  4. On the Contact page, enter your email address. It must be the email address that was used to send you this email. On the next screen, complete your contact information (first name, last name, title, and phone number) and then select the "Create Account" button.
  5. You will be emailed a User ID and a temporary Password in separate emails. By default, your User ID will be assigned the Administrator role. To log in, you should go back to the MCO home page and now select the "Log In To MCO Dashboard" option. Enter your User ID and the temporary Password. You will be required to change the password to one of your choosing.
  6. When logged in to the MCO Dashboard, you will be able to start, edit, and certify the quarterly MWRCR when it is available. The Dashboard will also maintain an archive of all of your reports for future viewing and printing.

If you have questions regarding the content of the Report, please email DOH at mltcrsmw@health.ny.gov and reference “2020-21 MWRCR” in the subject line of your email.

If you have questions regarding accessing the website or technical issues, please email OPA at webpools@hcrapools.org and reference “2020-21 MWRCR” in the subject line of your email.

LeadingAge NY Contact: Darius Kirstein, dkirstein@leadingageny.org, 518-867-8841